Products

How do I use an oil cleansing bar?

Handle the oil cleansing cake with clean and dry hands.

1. Rub the cake between your warm hands until oil starts to release from it.
2. Apply the released oil to your face and massage in circular motions until the oil dissolves makeup and accumulated dirt.
3. Wipe your face with a facial sponge or cloth moistened with warm water.

Repeat if necessary.

How do I use powder cleanser for cleansing or as a mask?

Powder cleansers are concentrated formulas where water is added just before use; they cleanse the skin and light makeup.

1. Sprinkle about half a teaspoon of powder into your palm, add an equal amount of water, and mix with your finger until smooth.
2. Apply to the face and massage until dirt or makeup dissolves. Add more water to the face if necessary.
3. Finally, rinse thoroughly with plenty of water.

Powder cleansing also works wonderfully as part of a double cleansing routine. First, wash your face with an oil cleansing cake and then continue with Luonkos facial powder cleanser.

Powder cleansing products are also suitable for use as a face mask. Follow the same steps as for cleansing, but leave the mixture on your face for a few minutes.

How does powder deodorant work?

Powder deodorant helps you stay fresh without irritating the skin - without aluminum or baking soda. It controls body odor and balances the bacterial flora of the armpit. The versatile powder deodorant can also be applied like talcum powder to feet or between breasts, so goodbye boob sweat!

Note: Luonkos deodorants do not clog pores like antiperspirants. Powder deodorants inhibit the growth of odor-causing bacteria, absorb moisture, and maintain a feeling of freshness, naturally!

You can use the powder dry, like talc. Apply directly to the skin or dispense via your hand.

If you want to make a paste from the product:
1. Sprinkle about half a teaspoon of powder onto your palm and add a few drops of water.
2. Mix the paste with your finger until smooth.
3. Apply the deodorant to your armpits.

How and where should cakes be stored?

Store the product below 25 degrees Celsius, away from sunlight, heat and moisture. Otherwise, the cake may melt. Keep the product out of the reach of children and pets. The product packaging serves as a storage box. Shelf life 24 months from date of manufacture.

Forest microbes

What is Re-Connecting Nature®?

Re-Connecting Nature® is a patented Finnish innovation that brings nature exposure into consumer products. The product contains a diverse bacterial community similar to that found in Finnish nature – in a safe form. The product contains over 600 bacterial species.

Why is it added to various products, what benefit does this offer me?

We want to make the busy daily lives of every person and pet easier. The product makes it easy to incorporate nature exposure into days when we otherwise don't have time to enjoy Finland's magnificent nature. The necessary nature exposure can be obtained by taking our product off the shelf and using it whenever it suits you best.

In addition to beneficial nature exposure, our product also treats the skin in many different ways, including:

• helping restore the skin's natural microbiome balance

• strengthening the skin's protective barrier

• supporting the diversity of the skin's natural microbiome

• supporting the function of the skin's protective barrier by reducing the amount of pro-inflammatory cytokines, which have been linked to impaired skin barrier function in several studies

• helping maintain normal skin barrier function and collagen formation in aging skin and stressful life situations

• accelerating skin renewal and repair

• alleviating skin redness and irritation

The bacteria in the product have been inactivated, what does that mean?

Inactivation means that the bacteria in the product have been killed using high pressure and high temperature. Thus, the product does not contain living bacteria, but the bacteria are still in a recognizable form for our body so that the functionality of the product can be verified.

How do I know the product works?

The scientific phenomena behind the product idea, such as the hygiene hypothesis and the biodiversity hypothesis, have been studied in several universities around the world for decades. The idea of the impact of nature exposure on our well-being has been studied from various perspectives by different researchers.

Our product contains species similar to those found in natural environments, which creates nature exposure through this biodiversity. The beneficial changes brought about by nature exposure have been studied in cell models and clinical trials with humans in numerous university studies. Uute Scientific Oy has also studied the action of the Re-Connecting Nature® microbial extract as part of cosmetic products and has observed several beneficial changes in both the skin structure in a cream application trial and the favorable change in immune system markers, for example, in an artificial skin model.

How does the product work through the skin?

The skin surface has many defense system receptors that recognize microbial components and their metabolic products. When the product is used on the skin, these receptors recognize the microbial particles that cause nature exposure and transfer information coming to the skin surface to our body's defense system. This way, our defense system learns through nature exposure and receives training.

What should I understand about the skin microbiome and exposure to nature?

A human is an ecosystem of various organisms, a holobiont. It includes the human's own cells, as well as bacteria and other microbes naturally living in tissues and on their surface, which form a communal entity – this entity also includes skin microbes.

Microbes form a multi-species community (i.e., the microbiome) on the skin surface, which is an important part of the skin's functionality and its overall structure. On healthy skin, this community is in balance, but in some skin dysfunctions, such as atopic dermatitis, this entity may be disrupted.

The main purpose of nature exposure is generally to introduce microbes living in nature to the skin so that they can be identified. The primary aim of nature exposure is not to radically alter the skin's own microbiome.

Is the product medicine?

Cosmetics are not intended to cure diseases, and cosmetics or the ingredients used in them cannot be medicines. However, the Re-Connecting Nature® extract has many cosmetic effects, such as strengthening the skin's protective barrier (see the question marked with *).

Uute Scientific Oy investigates the uses of Re-Connecting Nature® microbial extract in several different industries.

Can a cosmetic product cure illnesses, such as allergies?

By law, cosmetic products are not intended to cure or treat diseases.

Probiotics are also bacteria, so how is Re-Connecting Nature® different from them?

The clearest difference between probiotics and Re-Connecting Nature® microbial extract is the types and number of bacteria found in the product. Although probiotics contain large numbers of bacterial cells, they generally only refer to individual laboratory-grown species.

Nature exposure requires hundreds of different bacterial species found in the natural environment, some of which cannot be grown in laboratory conditions. Re-Connecting Nature® contains an average of 600 different species extracted from natural materials, offering diverse exposure to nature's biodiversity.

Are there any restrictions on the use of the product?

Products containing Re-Connecting Nature® microbial extract should not be used on broken skin or wounds. It is always advisable to test the product's suitability on a small area during the first use, for example, on the crook of the elbow.

If a person knows they are allergic or sensitive to things commonly found in the natural environment, such as pollen, natural resin, or certain environmental microbes, we recommend testing the product's suitability on a small area first.

Our microbial extract is suitable for children aged 2 months and older. This is related to the ongoing PREVALL study https://prevall.uta.fi/. The study is led by an allergist and has also been reviewed by an ethics committee. A child's immune system is still undeveloped at birth and may therefore be more susceptible to various exposures. Therefore, it is good for the child to settle in at home first, and only then begin using the product.

How many bacteria does 1 gram of product contain?

Re-Connecting Nature® microbial extract contains up to 10 billion bacterial particles per gram and over 600 bacterial species found in Finnish nature.

How is the product made?

Re-Connecting Nature® is 100% natural and vegan. The product is made by combining various plant composts according to a precise recipe. These ingredients create a diverse bacterial community similar to those found in natural environments – without destroying valuable forest nature.

Where is the product manufactured and is it tested on animals?

The product is manufactured in Naantali, Finland, using Finnish ingredients. We operate strictly according to ethical principles and do not test cosmetic ingredients on animals.

Generally

Can I recycle the packaging?

The minerals that are used to produce talc can contain asbestos, which is why there are legitimate concerns about its potential effect on our health. The talc used in our ENZYME CLEANSER, BABY BUM CREAM and tinted CLARIFYING SPOT TREATMENTS is NOT made of minerals that contain asbestos and thus is not carcinogenic and completely safe. The talc we use is periodically and consistently reviewed by independent laboratories.

Do the products contain preservatives?

No. The products are anhydrous, so synthetic preservatives are not needed.

Can I use the products during pregnancy or while breastfeeding?

Our products are made from natural ingredients without synthetic preservatives, but some contain essential oils. We recommend checking the ingredients for each product and, if necessary, seeking advice from a health clinic or doctor.

What is Luonkos Friends?

Luonkos Friends is our free loyalty program: you collect points for every purchase, referral, and review, and redeem them for discounts and benefits.

What does waterless skincare mean?

Our products contain no water, meaning each package fits more active ingredients, and synthetic preservatives are not needed. A waterless formula also means smaller packaging, lighter transport, and a longer shelf life.

Shipping and Delivery

How do I track my order?

You will receive a shipping notification and a tracking link to your email as soon as the package has been dispatched.

The package is broken or the order is wrong — what should I do?

Contact us within 14 days: wecare@luonkos.com. If the package is clearly damaged in transit, also file a complaint with the shipping company immediately.

How much does delivery cost?

Delivery costs will be displayed at checkout, depending on the chosen delivery method. For orders over €60, pickup point delivery is free.

Can I change or cancel an order?

Before shipping, it's possible — quickly contact: wecare@luonkos.com. After delivery, you have a 14-day right of withdrawal.

What if I don't pick up the package on time?

For unclaimed packages, we charge a return fee of €5.95. Please note that failure to collect a package is not a cancellation — please contact customer service if necessary.

Couldn't find what you were looking for?

Send us an email and tell us what the issue is — our customer service will get back to you as soon as possible. Remember to include your order number (if you have one).

Send email to: wecare@luonkos.com

eBrands Global Oy
Pieni Roobertinkatu 9
00130 Helsinki
Finland

Customer service: wecare@luonkos.com

Rokua Customer Service: wecare@rokuaskincare.com


3181726-7